conky

4SS: Global media domination

4SS: The secret of my success

End Of The World

Law requiring airlines to bring delayed...

NYT, WaPo economic downturn pieces

Different pieces on the slowing economy. Partying Like It’s 1929 - New York Times The financial...

Classic Packer

Jim Nantz: Now that David Beckham has brought his game to the United States, what is it that makes him so special? You can find out on '60 Minutes' ... tonight.
Billy Packer: How 'bout the answer to that, Jim? Madison Avenue. I haven't seen anything he's done in soccer, have you?
Nantz: He hasn't impressed you?
Packer: No.
Nantz: I haven't seen him yet.

newsobserver.com |Orange Chat - Roundabout...

4SS: Advice from articles in the hygiene...

Why White People Like 'Stuff White People...

newsobserver.com | ACC Now - 2008 All-ACC...

Shockingly, a vortex hasn't yet opened up.

Even without hard numbers some trends...

I’ve been trying to find for the last few days the most charitable possible way to discuss...

alexbalk: Actually, this is a clear sign that I shouldn’t used the tired and hackneyed...

When he woke up this morning Gov. Spitzer probably did not...

How to lose a customer (2 of 2)

Yes, I was a little passive aggressive. But it’s very silly that Verizon is making it so that...

How to lose a customer (1 of 2)

Chat InformationPlease wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
Chat InformationA Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with LaShanna
LaShanna: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hi, I saw that with a new two year contract I could get a free Juke with purchase of KRZR, but then I logged in and that deal wasn't available.
You: I am eligible to update my phone.
LaShanna: I'd be happy to help you with that.
LaShanna: Are you two or more lines eligible for an upgrade?
You: one line is eligible now, the other isn't until 4/22
You: although both were purchased at the same time and have always been re-upped at the same time
LaShanna: In order to get the buy 1 get 1 free offer both lines on the account has to be eligible for an upgrade.
You: What do I have to do in order to move my number to a different carrier?
You: Specifically AT&T
LaShanna: You will have to contact AT&T to get that information. I'm sorry.
LaShanna: Do you have any other questions for me?
You: We currently have two broken phones. We're paying for service we're not using. An early cancellation is cheaper than a new phone at retail. Is there a good reason to stay with Verizon?
LaShanna: Did you have insurance on your phone?
You: No.
LaShanna: Do you have old phones you can use until your upgrade date?
You: No. The last time we upgraded was also because our phones had given out. We
You: We've had four phones die in three and a half years. None have been treated roughly or dropped or dumped in water, etc
LaShanna: To see what other options you may have I recommend that you contact our Customer Care department at 1-800-922-0204. They’ll be able to help you get this resolved.
You: Are there options beyond what is currently on the website and beyond what you can offer?
LaShanna: We offer refurbished phones at the local store that should be cheaper.
LaShanna: Would that be of interest?
You: It would depend on the price. I've had bad luck with refurbished phones previously.
LaShanna: The store will be able to provide you pricing information.
You: Thank you very much for your time.
LaShanna: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening!

The Atlantic: The Next Slum?

The best argument yet for our continued advancement.

Baseball Musings: Time for James